01 — Voice AI / HealthTech / 24/7 Support
Answer Clinic
No patient call goes unanswered. AI voice agents that cover the hospital after hours, book appointments and hand the call to a person when the case calls for it.
Role
Fullstack Developer — backend architecture, telephony and voice AI integration, and the operations dashboard.
Technologies
- NestJS
- Next.js
- Twilio
- ElevenLabs
- PostgreSQL
- Redis
- AWS
- SendGrid
- Gmail API
Hospitals lose patients the moment nobody picks up the phone. Answer Clinic closes exactly that gap: it answers after-hours calls with voice agents that sound natural, understand what the patient needs and book the appointment right there.
I built the platform end to end: the NestJS service architecture, the full call lifecycle and the integration of telephony and synthetic voice into a single flow you can audit call by call. When the conversation leaves the script, the hand-off to a human agent happens without the patient repeating a word.
The outcome is easy to measure: genuine 24/7 coverage, appointments that used to be lost, and a record of every conversation so the clinic knows what people are actually asking for.